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Pricing. Packaged.

Pricing

A good deal
on better calls

Engage AI boosts agent performance with real-time coaching, supervisor support and automated quality checks. It makes communication clearer and helps teams stay on track for better customer experiences.

All of our plans come with the same great features. Simply choose the duration that works best for you.

Core plan

  • Gain insight into how your team and your customers sound.
  • $25 per user/month

Complete plan

  • Understand both what is said and how it is said for complete call insights.
  • $50 per user/month

Compare features

Core Complete
Real-time Guidance
Real-time Advisor Tone Score
Real-time feedback on advisor tone of voice
Real-time Customer Tone Score
Real-time feedback on customer tone of voice
Real-time Advisor Notifications
Real-time Supervisor Notifications
Workflow Automation
AI Call Summaries
Instant call summary, incl. advisor and customer actions
-
Auto Call Reason Detection
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Auto Call Topic Tagging
Detects topics discussed on the call and tags them
-
Call Resolution Detection
Automatically predicts whether the call reason was resolved
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Coaching & Quality Assurance
Call Log
Overview of all finished calls across team members.
Advisor Tone Call Scoring
Advisor Tone Call Scoring Automatically scores advisor tone based on customer engagement level
Customer Tone Call Score
Automatically scores customer tone based on their engagement level
Customer Sentiment
Analyses keywords to detect customer sentiment
Search & Filtering
Call Flagging
Flag calls for coaching and quality auditing
Analytics & Insights
Performance Dashboard
See team stats overall and stats for individual team members
Weekly Digest
Weekly email to supervisors and managers with key insights
Insights & Analytics
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Audio Enhancement
Noise-cancellation
Clears unwanted background noise on the customer's end
Speech Enhancement
Enhances speech on the customer's end
Personalisation & Gamification
Personalised Avatar
Design your own avatar for a personalised experience
Gamification Engine
Agents earn badges for a more engaging experience
Admin Controls
User Management
Add, remove, change users & create teams.
Role-based Logins
Assign different roles to users, like advisor or supervisor
Notification Configuration
Opening Hours
Choose when you want to receive notifications from Engage AI
Language Settings
Choose between English and German
Security
Locally installed application
Minimum hardware requirements apply
Auto PII Redaction
Auto detects PII parametres, like email, phone numbers, SSN and credit card info
Not relevant
Single Sign-On
Available on request Available on request
Integrations
Softphone integration
Any softphone Any softphone
Headset integration
Control Engage AI from your headset remote control unit
Jabra Engage headsets Jabra Engage headsets
Data API
Plug Engage AI data into your platform of choice
Available on request Available on request

The new standard.

The way we work is changing. We spend 20% more time collaborating than we did six years ago, but available concentration time has shrunk by 10%.

We’ve re-engineered our world-leading Evolve Series, allowing us to bring you significant performance enhancements across the board. A new standard of noise isolation, improved busylight and richer audio for both calls and music. The Evolve2 range is based on a upgradeable platform that will add even more value and future proof your investment.

These are professional headsets, but not as you know them. Welcome to the new standard.

To request a quote, please complete the adjacent form.

Please provide valid email

Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now