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新款

Engage AI

Analyze. Empathize. Optimize.

Impact

Engage AI has already helped a range of customers – both inbound and outbound operations and across industries – to revolutionize the way they measure customer satisfaction.

Our customers have seen

Reduced average talk time by more than 27%*.
Improved conversion rates by 31%.
Increases motivation for 74% of agents**.

*Average impact for agents when delivering their best tone

**Engage AI customer survey targeted agents and supervisors.

Based on data from Engage AI customers with A/B testing of agents. Samples of agents with outbound tasks (conversion rate) and inbound tasks (AHT).

Download the case study paper here

下载

It all starts with the most important impact – more engaged agents with a better tone. Because more engaged agents means:

  • 20% pts improvement in customer satisfaction contributing to higher outbound sales
  • 59% of agents say Engage AI helps them to focus, leading to shorter, more effective calls
  • 79% of agents say Engage AI helps them to improve their tone and 74% say it increases their motivation
 

Moreover, Engage AI makes supervisors more effective in their coaching and support leading to

  • 86% of supervisors feel more connected with their agents using Engage AI
  • 57% of supervisors think Engage AI helps with faster onboarding
  • 57% of supervisors think Engage AI supports them in their role, and makes finding coachable moments and calls easier

Do you want to learn more about our impact? Get in touch below.

联系销售

为您的组织和特定用例提供较好的解决方案。我们的专家可以就产品、兼容性和统一通信部署提供建议。

申请免费试用

我们为员工超过 500 名并且正在更换现有设备或开展新项目的公司提供免费试用。条款和条件适用

即时销售协助

实时聊天 | 400-998-0833 | 9:00-12:00/ 13:00-18:00 (北京时间).

需要技术支持?

有关产品支持和保修相关问题,请访问我们的支持页面,您可以找到用户手册、常见问题解答、视频、联系信息等。

立即获取帮助

我们的销售专家随时准备为您提供帮助

简要描述

必填

申请免费试用

我们为员工超过 500 名并且正在更换现有设备或开展新项目的公司提供免费试用。条款和条件适用

即时销售协助

实时聊天 | 400-998-0833 | 9:00-12:00/ 13:00-18:00 (北京时间).

需要技术支持?

有关产品支持和保修相关问题,请访问我们的支持页面,您可以找到用户手册、常见问题解答、视频、联系信息等。

立即获取帮助